Tag Archives: repair

Free iServices Mac Trojan removal tool available

MacScan_logoA free tool that removes the iServices Trojan is now available, courtesy of anti-spyware developer MacScan. This tool removes both the OSX.Trojan.iServices.A and OSX.Trojan.iServices.B Trojan horse, and can be downloaded from this page.

As reported last week, the first remotely-controlled “botnet” created from Macintosh computers has been identified in the field. These Macs are infected with one of the above-named Trojan horse programs, which were identified back in January as being spread via illegal copies of Adobe CS-4 and iWork 2009 software.

No_trojanMacScan’s removal tool is a stand-alone program that searches for these trojans and removes them if they exist. If neither Trojan exists, the program displays the dialog box to the left and you’re free to quit the program.

Mac users have been particularly fortunate, in that little in the way of malware has yet been aimed their computers. Clearly that has now changed, and given the potential of this malware to at minimum slow your Mac’s performance, and at worst to turn it into a “zombie,” there’s simply no reason not to download and run the removal tool.

Disassembling a MacBook Air

Apple says their MacBook Air can only be serviced by the Mothership. While that’s smart while it’s under warranty, at some point the Air will become fair game for DIY fixing. You knew someone was going to ignore Apple’s FUD regarding opening the Air, and make it public to boot.disassemairlg

The nice folks at ifixit.com in Atascadero, CA have documented a complete teardown of a MacBook Air, including photos. Click this thumbnail to see it all:

BTW, iFixit is my first stop when I’ve got an Apple-related hardware problem. Their how-to guides have walked me through more than one laptop teardown. Others sell hard drives and memory for less, but if you need other bits for an Apple product you need to go there. Seriously.

Bellyin’ up to the Genius Bar

The power adapter for my MacBook Pro shorted out at the MagSafe connector yesterday. It was not a spectacular failure, but it did involve a wisp or two of smoke and a blackened hole in the insulation behind the plug. Time to get Apple to replace it, which brings us to the topic of Apple’s Genius Bar:

The Genius Bar

If you’ve never been to an Apple Store, the Genius Bar is where you take your Mac or iPod when it is misbehaving. The friendly (and uniformly young/hip/gen-Y) technicians will examine your machine, answer your questions, and run some diagnostic software to see what’s troubling it. It’s a busy place, and you have to make an appointment and get in line to see an Apple Genius. You can make an appointment via Apple’s website before you leave for the Store, or you can do it in the Store on one of the (surprise) Macs on the retail floor. Your name and place in the waiting list is then displayed prominently on one of several large plasma displays in the Genius Bar area.

This should clue you that This Is Going To Take A While.

Continue reading Bellyin’ up to the Genius Bar